Please, Read Win Himalaya Treks and Expedition (P) Ltd Terms and conditions

Before booking your Trip. Win Himalaya Treks and Expedition (P) Ltd, a Nepal Government Tourism Department fully registered and authorized company of Nepal, a leading and rising trekking and adventure local company with our head office in Kathmandu, operating all types of tourism-related trips within Nepal-Tibet and Bhutan destinations. A trustworthy company where you will be insecure and friendly hand with a complete trip package of great interest to exotic destinations Himalayan holidays of your choices and interest and before you book with us with the trip of your interest please read and follow our norms and conditions

Down Payment:

• To book with a 25% down payment is required in advance as our company rules and policy.
• 30 % - If more than 6 weeks before arrival date
• 100% - Less than 6 weeks before arrival date (please contact us if this will cause you a problem; we do try to be flexible)

Paying your deposit with us:

Credit Card (visa & master) by Phone, wire transfer, all the payment options subject to charge additional bank service fees on top of the sum.

Please call us at

Pay Online:

https://www.winhimalayatreks&expeditions.com

Email: Info@winhimalayatreks&expeditions.com

Last Minute Booking

We accept your last minute booking with 100% payment (07 days before tour starting date ONLY IN CASES OF NEPAL TRIPS, but LAST MINUTE BOOKING WILL NOT BE ACCEPTABLE FOR INDIA, BHUTAN AND TIBET TRIPS).

Refund:

No refund will be made for a 20% deposit amount in case of cancellation of trip for any other reason. Having paid the full amount of any trip, you’re entitled to incur a refund in case you want to cancel your trip. Still, the cancellation charge is invoiced to you. Written notification of your cancellation should be made to cancel any trip. Nevertheless, you’re imposed cancellation charge as advised below: -

• 50 days or more deposit retained
• 30 days before departure 50%
• Two Weeks before departure 75%
• One week before departure 100%

For Tour, Trekking, and Hiking:-

• 90% will be refunded of your total payment, 30 days before trip departure.
• 70% will be refunded of your total payment, 15-30 days before trip departure.
• 50% will be refunded of your total payment, 7-15 days before trip departure.
• No refund, 7 days or less before trip departure

Expedition and Peak climbing:-

• 50 % will be refunded of your total payment, 6 weeks before trip departure.
• 30 % will be refunded of your total payment, 3 weeks before trip departure.
• No refund, 3 weeks or less before trek departure.

Supplement Charge: On our adventure and holiday tour with trekking packages, rooms in the lodge on route or tents are provided on twin sharing basis. For a single room supplement charge will be imposed on the client who does not have another tour participant to share room/tent with.

Incomplete Tour:

No refund will be made to clients who drop out or quit from the journey regardless of whatever portions remain unused in the itinerary.

Amendment in Tour Cost: We reserve the right to revise the pricing rate mentioned at our website, under any circumstances, or on the pressure of various external factors that are further than our control, for instance, changes in the exchange rate, government action, etc. But, we put forth an effort to keep at the present rate.

Unforeseen Circumstances:

If the company cancels your trip due to unforeseen circumstances like bad unfavorable weather, natural disasters, conflict, trail bad condition (landslides), etc., we will refer you to an alternative trip of a similar standard. Even if this doesn’t fit your interest, all payments paid by you to our company will be refunded. But remember, any other expenses incurred by you as a result of the booking are entirely your responsibility.

Clients' Responsible:

A tour/trekking guide who represents Mountain Eco Treks deserves all authority during your trips. If you commit any unlawful act, you are compelled to leave the tour. No refund will be made in such a case.

Impact on your journey:

The company extends its best hand to see your convenience at all times, as this is an Adventure Travel Holiday and you will be traveling into a remote Himalayan Destination, weather conditions in the Himalaya can be unpredictable sometimes. Local availability of porters/yaks or any other means of transport vehicle breakdown, road condition, or local strikes can contribute to the need for change or even delays at times in the itinerary.

However, we will do everything in our capacity to see that you are inconvenienced as little as possible on such events: which are beyond our control. As such, no claim of refund will be entertained including early return from the trip or change in the itinerary due to unforeseen reasons. All your return expenses including Hotel bills where applicable or extra transport costs will have to be borne by yourself.

We put every effort to ensure comfortable traveling of yours, but it is a must to understand that what you might be accustomed to in the western affluent countries, the Himalayan countries can’t afford such facilities. Weather is another factor that directly impacts your journey. Hence, patience in mind, enthusiasm, and proper preparation before the head is must venture into the journey.

Travel & Medical Insurance:

You must obtain a comprehensive travel & medical insurance package against natural calamity, helicopter evacuation, personal accident, trip cancellation, etc. This is strongly suggested to all esteemed booking clients.

Tour Amendment:

To make alterations of any trekking/tour itinerary, prior notice is requested. You’re advised to stay in touch with us thus. Occasionally, you may be obliged to do so on the route under certain circumstances for instance bad weather, etc.

Your personal belongings:

On any account, we’re answerable for any loss or damage of your luggage or property belonging to you even when shouldered by porters, vehicles,

Papers & Documents:

All necessary documents should be presented in sequence for example to issue visas, necessary permits, etc. We’re not accountable in case of any trip formality not completed in time before the trip departs in the absence of essential papers and documents.

Risk & Responsibility:

Your safety and satisfaction is our prime concern. We, therefore, carry out our responsibility honestly & sincerely to ensure your holiday trouble-free, as well as you, have desired. Nevertheless, unless stated otherwise, the trip may be changing under uncertain and inherent circumstances such as landslides, road blockage, flood, snow political unrest, cancellation of flight, delay arrival, sickness or accidents, etc. Any extra cost incurring there is your responsibility and should be borne on the spot.

Flight Delay / Cancellation:

There is more or less possibility of flight delay or postponement for unpredictable weather in Himalayan regions which could happen, in particular, Everest region (Lukla), Kanchenjunga area at Taplejung, Mustang area at Jomsom and far northwest, Dolpa, Simikot, and Jumla region, etc. if the flight is canceled or get delayed, mountain eco treks is not responsible for the extra expenses, we can manage alternative arrangement on request which may demand other extra costs.

Age Group:

No bar on ages, however for children of below 16 years require family, guardian, or parents to accompany which includes for elderly people of 60 -70 yrs of age, this is only for short moderate treks and tours. For longer treks, elderly people should refer to their doctors with a medical certificate to book for the trek if one is physically and medically fit.

Taking Photos:

The company might use photos of you on trekking or other holidays with us, for promotion of the company by any means of media, in this case, please allow us with or without your permissions.

Please read all above-mentioned terms and conditions before the bookings. Thank you.

Trekking Essential Equipment are:

• Toiletries (toothbrush, toothpaste, soap, toilet rolls, bath/trek towels etc) and more necessary personal items

One thing you definitely don't want to forget is your toiletries! Teahouses are unlikely to supply these things. For your ease and comfort make sure you pack all these  before you leave on trek

• Sun hat

Sunscreen and a hat will protect you from  UV rays at altitude or anywhere else

•  Camera and Phone

Don’t forget your camera  and chargers, batteries and correct plug for Nepal.

• Flashlight (extra batteries)

Flashlights are essential while trekking.  Electricity may be unreliable at some  teahouses. You may also need to hike early in the morning or late evening. Better to carry a flashlight with extra batteries.

• Backpack ( large and small)

E A large back pack is essential for all your trekking needs, clothes, sleeping bag etc. Your porter will carry your large backpack. You may wish to carry a smaller one with daily essentials for the day including water bottle camera, jacket etc.

• Two T – shirts and one long sleeve T – shirts

• Water bottle and water purifier

Water bottle and Water purifier are the most essential things that you need during trekking.  Drinking water will need to be purified to make it drinkable.

• Rain Poncho

A light weight poncho is useful for  rain showers  while on trek.

Trekking Poles

Trekking poles, one or two depending on the terrain and how much support you might need, are very useful  for assistance with walking rhythm and stability on rough terrain.  They are essential equipment which  you must carry during trekking.

• Sun glasses

Wraparound sunglasses offer the broadest protection against UV damage because they block more of the light that hits your eyes from the sides. Sunglasses with large lenses and wide temples provide the next-best protection.

• One sunscreen lotion (SPF 50+)

SPF measures sunscreen protection from UVB rays, the kind that cause sunburn and contribute to skin cancer. Dermatologists recommend using a SPF50 or SPF50+ sunscreen during trekking trails.

• A pair of Gore-Tex glove shells with liner or ski gloves and warm beanie/hat

The warmest GORE-TEX gloves available are made to keep your hands comfortable and supported for longer. The insulation layers are engineered to provide maximum possible warmth and comfort, even when you're out in cold temperatures for extended periods.

• One light wind Gore-Tex jacket and one light wind Gore-Tex pant

GORE-TEX product technology brand for the highest quality lightweight, pack able and waterproof jackets. This lightweight jacket and pants are essential during trekking . They make you feel comfortable while you are in journey as well as protect you from air and cold.

• One down sweater-jacket

A down jacket or puffer jacket is a quilted, padded jacket filled with down feathers (usually duck or goose down). This material is usually used to insulate an Outer layer which is usually some synthetic fibre such as nylon or polyester. During trekking there may be some rain as well as snowfall, so to be protected from cold and keep your body warm you need a down jacket.

• One light wool-fleece sweater, a set of long underwear, 2 trekking pants and 1 track suit pants.

A fleece sweater, or just a fleece, is a lightweight casual sweater made of synthetic polyester wool such as polar fleece.  It will provide thermal insulation but is not usually weatherproof, so wind and rain will not be effectively kept out.  For trekking during the daytime it is fine. Long underwaer and track pants for night wear and under trek pants if cold during the day.

• Several pairs of woollen trekking socks

While trekking you need long some good quality woollen hiking socks which provide warmth as well as comfort. We recommend you to buy some extra pairs of woollen socks for your journey.

• A pair of sandals or Crocs or the like

Sandals, sneakers or crocs are used to go to the bathroom and toilet during  overnight stays at the tea house.

• A pair of light hiking boots

Hiking (walking) boots are footwear designed specifically to protect the feet and ankles during outdoor walking activities including hiking. These are the most important items  of your hiking gear, since their consistency and longevity will decide a hiker's ability to walk long distances without injury. Hiking boots are built to provide comfort on rough terrain for walking considerable distance.

WINHimalaya is a specialist in slower and more relaxed trekking in the Nepal Himalaya, and our guides and porters have many years of experience between them. There are wonderful destinations in Nepal at higher and lower altitudes,whether trekking or touring, and we cater for various levels of fitness. Our style oftrekking and sight-seeing is designed to attract people of all ages, from older age group sthrough to younger families.

What is the secret of trekking slowly?

It is the safest way to trek at higher altitudes.WIN Himalaya guides you slowly to your Himalayan destination, takingtwo days where usuallypeople takeonly one.If you wish to trek to the higher levelsof the Everestor Annapurna regionsfor example,we will make sure that your slower pace of ascent minimises the possibility of altitude sickness and is more manageable.Trekking this way ensures that you have a successful trip. Importantly this style of trekking also gives you time to see all the interesting sites along the way. You will experience stunning mountain views, the village people and their tea houses, gardens and farms, the monasteries with their rich and colourful culture, as well as the beauty of the natural world and its plants and animals.

On WIN Himalaya treks you have your own personal porter who carries your back pack and walks with you, keeps you safe and answers any questions along the way.Importantly, we always look after our portersensuring that they are paid well and have proper insurance while working for us, as well as warm clothing and good trekking shoes.

Why not try the WIN Himalayastyle of trekking?

Make your experience in Nepal an unforgettabletrekking adventure where friendlystaff look after all your needs and introducing you to their country and culture and the wonderful Himalaya.

Nawa Tamang (Dorje)
WIN Himalaya trekking and tours.